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ATTACKLESS / SERVICE 10

Security awareness

Help staff and management make safer decisions about phishing, payment fraud and data handling — the human layer where most real-world incidents actually start.

Firewalls and monitoring catch a lot. They don’t catch the moment someone opens an unexpected invoice, or approves a payment change requested by email. That decision is made by a person, in seconds, usually without security in mind.

Awareness training closes that gap — not with a once-a-year slideshow, but with training scoped to what each role actually faces, and a clear path for people to report what looks wrong before it becomes a problem.

THE ENGAGEMENT

Five parts, built around how your people actually work

Role-based training

Finance, HR, engineering and leadership each face different risks. Training is scoped to what each group actually handles — payments, credentials, customer data — not a generic phishing quiz.

Suspicious-activity reporting

A short, clear path for flagging anything that feels off — an odd email, an unusual request, a call that doesn’t add up — so it reaches the right people while it’s still easy to act on.

Leadership briefings

Management sets the tone for how seriously a report gets taken. Short, direct briefings give leadership the context to back the process and model it themselves.

Proportionate exercises

Simulated phishing and pretext calls sized to your organisation — enough to build the habit of pausing and checking, without turning training into a trap.

Training records

Who was trained, when, and on what — kept in a simple record you can point to for a client, an insurer, or an auditor without scrambling to reconstruct it.